Privacy Policy
Last updated: December 2025
This Privacy Policy describes how Car Service Premium / SARL EPB, located at ROUTE DE LOSPEDALE ANALONGA, 20137 PORTO-VECCHIO, collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and current French legislation.
1. Data Controller
Company Name: Car Service Premium
SIRET: 43912264900049
Address: ROUTE DE LOSPEDALE ANALONGA, 20137 PORTO-VECCHIO
Contact Email: contact@carservicepremium.com
Phone: +33420303030
2. Personal Data Collected
We may collect the following data:
2.1 Data provided directly by the user
- Name, surname
- Email address
- Phone number
- Postal address
- Login data when creating an account (if applicable)
- Any information sent via the contact form
2.2 Data collected automatically
- IP address
- Navigation data
- Cookies
3. Purposes of Processing
Your data may be used to:
- Respond to your requests via the contact form
- Manage your order or quote request
- Send you information, news, or newsletters (with your consent)
- Improve user experience and the website
- Ensure site security and prevent fraud
4. Legal Basis for Processing
Processing is based on:
- Your consent
- The performance of a contract or pre-contractual measures
- The legitimate interest of the company
- Compliance with legal obligations
5. Recipients of Data
Data may be transmitted to:
- Internal staff: The Car Service Premium team
- Technical service providers: Hosting provider, form tools, statistical tools (e.g., Google Analytics, with consent), payment solutions (if e-commerce)
All recipients commit to complying with the GDPR.
6. Data Retention Period
- Contact data: 3 years after the last interaction
- Client data: 10 years for legal and accounting purposes
- Cookies: According to the duration indicated in the cookie banner
- Newsletter: Until unsubscription
7. Your Rights
You have the following rights:
- Right of access
- Right of rectification
- Right to erasure
- Right to object
- Right to restriction of processing
- Right to data portability
- Right to withdraw consent
To exercise your rights:
📩 Send us a message via our contact form.
You may also lodge a complaint with the CNIL (French Data Protection Authority).
8. Data Security
We implement technical and organizational measures to protect your data (secure hosting, HTTPS, restricted access, etc.).
9. Transfers Outside the EU
If certain services involve transferring data outside the EU, we apply:
- Standard contractual clauses, or a framework compliant with the GDPR.
10. Changes to the Policy
We may modify this policy. The update date will be indicated at the top of the page.